STATEMENT OF POLICY

 

The role of a consultant is to provide a client with services based on a building's location, access, construction, usage, special conditions and budget. The intent of this role is to provide these services in an unbiased manner.

In today’s market, a consultant may receive leads from numerous sources that include contractors, sales representatives and manufacturers.  These same individuals may solicit a consultant to promote or include their products or services in specifications.  We all realize that networking is fundamental to business.  The perception of a problem is when the line between networking and vested interest is crossed.  It is with this in mind, that ARDG wishes to make an open ‘Statement of Policy”.
 

  • When a manufacturers' or independent representative or any other individual provides ARDG with a lead, ARDG may pay a finders fee or commission based solely upon the fees we receive from our client. Any product line or service provided by the above referenced, is not automatically included in the project unless the client expressly states a preference or we are contracted by one of the aforementioned on their project.

  • ARDG reserves the right to refuse services to any entity whose products, warranty programs or business practices do not meet a level of ethics or standards acceptable to ARDG Inc.

  • If a manufacturer, approved for a project, retains ARDG to provide services that overlap with those of our client, ARDG will instruct the manufacturer to reimburse the client that portion of our fees. ARDG does not accept commissions for roofing and waterproofing products.

  • ARDG prepares project documentation relating to good roofing & waterproofing practices and conditions relative to the project.

  • ARDG selects materials based upon an overall project, not an individual manufacturer. Product selection is based on both individual material performance and assembled systems. Acceptable manufacturers are based upon past performance, litigation history, warranty programs and practices, as well as the quality of their materials.